How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

I have entered check numbers into the appropriate place when receiving payments, but they don't show up on the deposit slip, making it more difficult for bank tellers to check the deposit.

44 Comments 44 ‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

*The recommended answer did not help because it does not tell be how to include reference numbers on the actual deposit slip. I still have to write it in, defeating the purpose of printing a deposity slip.

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Thank you for reaching out the QuickBooks Community, achontos.

Let me guide you with showing the reference number when printing the deposit slip in QuickBooks Online (QBO).

Did you enter the reference number on the Receive Payment page? If not, please follow the steps below:

  1. Click the Plus ( + ) icon and select Receive Payment (make sure you have an open invoice).
  2. Choose a customer.
  3. Enter the number in the Reference no. box.
  4. Select those transactions by clicking the checkbox beside each invoice.
  5. Once you're done, click on Save and close .

Now, let's print the deposit slip by following these steps:

  1. Click the Gear icon and choose Bank Deposit .
  2. Select the payment transaction by clicking the checkbox beside the Received From column.
  3. Click the Print link and choose Print deposit slip and summary .

On the Print preview page, the reference number will show under the Check No. section. I've attached some screenshots so you'll know what I'm referring to.

Please give this a try and let me know how things go once you've tried the steps. I'll be happy to help. Wishing you the best.

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Thank you. However, I want the reference number to appear on the actual deposit slip, not just the preview or the summary. The deposit slip only shows the payment amounts but the space beside (where a reference/check # would be) them is blank.

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

We just purchased the printed deposits slips and are not happy with this also. Isn't saving us any time if we have to write the check numbers in for the bank. We might as well use the banks deposit slips.

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Why is there even a space available on the deposit slip when the information doesn't appear? Please work on this QB!

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Agreed! I am having this same issue and would love a solution. ‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Prior versions of Quickbooks used to print check numbers on deposit slips. One of the updates must have removed this functionality. Intuit, this is another example of poor decisions about product quality - removing functionality that customers want and use is a poor choice. I've already switched to a different software for personal accounting because of the mess you've made of Quicken, and I'm starting to look at other options for business accounting for myself and my customers. Please start improving your product with your updates instead of making it worse with each one.

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

I would like to know if anyone from QB reads these questions. This deposit slip problem is so frustrating on a daily basis and it would be reassuring to know that somebody was aware of the issue and is looking into a solution.

‎October 15, 2018 07:19 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Agreed -- this defeats the purpose of being able to print a deposit slip. Hello, Intuit -- is anyone even there?

‎February 07, 2019 03:26 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

We you able to resolve this?

‎February 07, 2019 05:03 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Thanks for joining this conversation. Allow me to jump in for a moment and help make sure this is taken care of.

Just to confirm, are you having some issue printing check numbers on deposit slips? If so, may I know what specific issue you're getting? Any additional information will be much appreciated.

In the meantime, let's perform some troubleshooting steps that can help us isolate this. To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

To use a private browser, here's how:

Once logged in, try printing the deposit slips again to double-check. For your reference, you can also check out this article for further guidance:
How to set up and print deposit slips.

If it works, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.

That's it! Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.

‎March 09, 2019 05:37 AM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

using QuickBooks desktop and same issue

Not applicable ‎March 11, 2019 01:34 AM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

I tried this in my QuickBooks Desktop and I was able to print check numbers on the deposit slip. Let’s try to run the PDF & Print repair tool to fix the issue. Before doing so, please make sure that QuickBooks is updated to the latest release.

Don’t hesitate to drop by again if you have other concerns with QuickBooks.

‎March 11, 2019 02:44 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Where is the appropriate place that you are entering the check numbers?

Its all about the wheres.

Hope youre all fixed up by now, if not Ill check back.

‎March 11, 2019 06:48 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Thanks for getting back to us, @Melly Rockrr.

Allow me to chime in for a moment and share some information about printing deposit slips in QuickBooks Online (QBO).

The appropriate place to enter the check numbers before printing deposit slips is on the Reference Number (Ref No.) under the Receive From section of the Bank Deposit page. Once entered, you can click the Print option at the bottom to double-check.

I'll also add some sample screenshots for your guide.

Just in case, you can also check out this article for future reference: How to set up and print deposit slips.

There you have it. Please let me know how it goes or if I can be of additional assistance in the comment section below. I'd be glad to answer should you have any follow-up questions. Have a great rest of the day!

‎March 11, 2019 07:31 PM

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

OMG! Thanks for reiterating what we already know QB team. PLEASE listen cause you're not helping when you don't understand the question.

Thanks for the screen shot but as a USER, INSTRUCTOR AND WHOLESALER IM TELLING YOU YOU'RE MISSING WHAT THEY'RE EXPLAINING/ASKING!

When we as users get to the bank teller, they are making US (them, your customers QBO) fill out the check numbers in the deposit slip that goes to the bank. There are TWO PARTS to a deposit slip. One we keep with stubs and one the bank keeps. The part that the bank keeps DOES NOT HAVE REF OR CHECK NUMBERS. Its the little skinny part on top. Yes the part we keep has numbers printed nice and clear as your screen shot shows. That's the wrong part of the deposit form. The check numbers don't not print on the top portion of the deposit slip as your screen shot PROVES.